Friday, June 2, 2017

"No host data available" error in the Hardware Status

So having upgraded our environment and several of our customers as well to vSphere 6.5, we realized that the Hardware Status button under the Monitor tab for the ESXi 6.5 hosts are showing "No host data available" for the sensors.

Well apparently this is a known issue as VMware has created KB 2148520 in relation to it.
Apparently, after upgrade, there is a stale Service ID that needs to be removed.

Here are the steps from the KB.  Below are my screenshots showing the actual steps:

This is a known issue affecting the vCenter Server 6.5.
Currently, there is no resolution.
To work around this issue, remove the stale serviceID:
  1. From a Web browser, connect to the vCenter Server Managed Object Browser (MOB) at:
  2. Login as the administrator@vsphere.local user.
  3. Click Search.
  4. Edit the Value column to only have these lines:


  5. Click Invoke Method.
  6. Press Ctrl+F and search for cis.vws.servicename.
  7. Copy the serviceID string directly above cis.vws.servicename.

  8. Exit this window.
  9. Click UnregisterService.
  10. Under the Value column, enter the string copied in step 7.
  11. Click Invoke Method.

 My Steps in pictures:

The link for the KB Is here:

  "No host data available" error in the Hardware Status tab after upgrading to vCenter Server 6.5
Let us know how this works for you.

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